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Email support@heyniblet.com. Tell us what you expected, what happened instead, and where you got stuck.

Join the community

Join Niblet on Discord to ask questions, share your display, and meet other app developers. Use #tidbyt for Tidbyt Gen 1 and Gen 2 help, #mobile-app for mobile app questions, and #developers for building apps. Keep account and private support requests over email.

Include the details that matter

  • What you were trying to do.
  • The exact error message and the step where it appeared.
  • Your operating system, browser, or Niblet CLI version when relevant.
  • The display model and firmware version for hardware issues.
  • Whether the problem happens in a local preview, on a physical display, or both.
  • A screenshot, photo, or short video when the problem is visible.
Never send Wi-Fi passwords, OAuth codes, access tokens, refresh tokens, API keys, device feed URLs, signing material, payment details, or unredacted support bundles.

Documentation and runtime problems

Include the page URL or exact CLI command, plus the smallest example that still shows the problem. Send it to the support email so we can reproduce it.

Report a security issue

Do not open a public issue or share vulnerability details in the community. Email support@heyniblet.com with the subject Security report so it can be handled privately.

Account and privacy requests

Use the same support address for account access, correction, or deletion requests. Eligible personal accounts can also be deleted from the Account page in the Niblet dashboard.
Last modified on August 29, 2026